RETURNS POLICY (WORLDWIDE)

If for any reason you are not satisfied with the product you have ordered from us online, you can return it within 14 days of purchase. The product must be in its original condition, unworn, unused, and with original tags attached. Refunds are issued in the same tender as the original purchase. Please include your sales receipt with your return. If you would like a replacement or exchange you will need to place a new order online. Any parcels sent to Charkha Sp.Z.O.O Returns are the responsibility of the customer until they are received by us. We recommend using a postal tracking service on any returns and we do not cover the cost of return postage unless the item is faulty.

Kindly ensure that you fill this form with your order return details - Click Me.

RETURNS ADDRESS

Wroclaw - 53608

Poland

FAULTY OR INCORRECT ITEMS

Please contact us via email (or) phone if you receive an item that is faulty or incorrect so that we can assist you further.

EMAIL ADDRESS -  contact.pl@charkhaworld.com

PHONE NUMBER - +48 - 579 118 943

CAN I CANCEL/CHANGE MY ORDER?

An order can only be cancelled or changed if the order has not been dispatched. Please contact us ASAP by email (or) phone if would like to change your order. You will receive an email advising you when your order has been dispatched.

If you require further assistance then please don't hesitate to contact us via email.

EMAIL ADDRESS -  contact.pl@charkhaworld.com

PHONE NUMBER - +48 - 579 118 943